All products on www.fibocph.com, is covered by a 2 year warranty from the goods receipt date.
You can in these circumstances be offered remedy the problem in terms of repair, replacement, cash return or reduction in price, depending on the specific situation.
In some cases, waives the right to use the warranty right, especially when there is damaged zipper ornaments and similar, as a result of reckless test or using particular product type.
We pay the cost of return shipping, if the warranty complaint has been approved as legitimate.
For a quick processing of the inquiry, please fill out the contact form that you will find under Customer Service, or just Contact us
For all other claims you may use this link: http://ec.europa.eu/consumers/odr/